Every load starts with a phone call. AI answers yours.
TrackHQpicks up your delivery line, captures the order the way your dispatcher would — rig, lease, products, urgency — and drops it straight onto your dispatch board. When a rig is down and it's a hot shot, the call transfers to your on-call phone with the order already written up.
- Every call recorded & transcribed
- No app for drivers to install
- White-glove setup
Permian Basin Operating
H&P 412 — Mabee Ranch 23-4H
20 sack · Barite (100lb sack)
1 load · Brine water
From ringtone to rig site, without the scratch pad
Your customers keep doing what they've always done — they call. Everything after that gets easier.
The AI takes the call
A toolpusher calls your number and talks like they always do: “send two totes of corrosion inhibitor to the H&P 412 on Mabee Ranch.” The agent knows rigs, leases, hot shots, and hazmat — it confirms everything back and reads out a confirmation number.
The order lands on your board
Seconds after hangup the order is in your queue with urgency badges, the full recording, and a transcript. ASAP call with a rig waiting? The AI flags it hot shot and warm-transfers the caller to your on-call dispatcher — order already written up.
You dispatch, drivers tap
Assign a driver, truck, and trailer with hazmat checks built in. The driver gets a WhatsApp message with the load — rig, lease, gate code — and taps Accept, En route, Delivered from their phone. No app, no login, no training.
Built for the patch, not adapted to it
Generic dispatch software thinks in street addresses. TrackHQ thinks in contractors, rig numbers, and lease names.
Speaks oilfield
Rig + lease addressing, hot shot urgency tiers, hazmat flags, and product units like sacks, totes, and vac loads — first-class, not custom fields.
Hot shots reach a human
Emergency language triggers a warm transfer to your on-call number with the order already captured. If the transfer misses, the flagged order is still on your board.
Every call on record
Recording and transcript attached to every order. Settle “that’s not what I ordered” disputes by pressing play.
A live dispatch board
Queue, schedule, and driver assignment with status flowing from new to delivered. Manual orders type in just as fast as calls come in.
Drivers on WhatsApp
Load offers land in the app drivers already use. Accept, decline, en route, delivered — declined loads bounce back for reassignment instantly.
The owner’s view
Orders, on-time percentage, top accounts, hot shot count, and revenue — glanceable on a phone from anywhere.
Hear it take an order
Fifteen minutes, live on the phone. We set everything up for you — your number, your fleet, your product list — so your dispatcher's day one is just watching orders show up.
Request a demoOr write us directly: brantlee@talloakai.com